Now that October is over, the leaves have changed colors, they are falling off their branches, and the Daylight Saving time ends this Sunday, November 4th, we’ve began to feel different. As the seasons change, they put us in different mental states. Although Fall brings one of the most family-oriented holidays, Thanksgiving, it can also have a negative affect on our daily outlook.
After 20 years in the mail delivery business we often get asked, “What’s the difference between Certified and Registered mail services provided by the USPS?” As an owner of a small business or healthcare practice it’s critical to understand the different mailing services offered by the United States Postal Service.
For everyone’s convenience, our Patient Engagement Communication team has designed a FREE Flu Season Vaccination Information Brochure for the 2018 - 2019 season. Click the button below for more information.
It's no secret that there is a world-wide decline in transaction mail that is caused by the adoption of electronic delivery. This trend has been happening for almost ten years now. In fact, six years ago, in 2012, households were already paid more transactional documents electronically than by mail. Currently, 56% of all bills are paid electronically due in part by the rise of Gen X and Millenial generations.
Starting at the beginning of Q3, all clients who sign up with or already use our intelliStatement® solution will have access to the brand new F.I.L.E. Tracker feature. F.I.L.E. Tracker gives each user an instant view of what is happening to their file, in real-time, right from the table of the solution.
With Papaya Payments assistance we’ve reduced the time it takes to receive payment on all patient statements. Paired with intelliStatement®, a practice can now allow a patient that receives a printed and mailed statement to download the free Papaya Payments app, take a picture of the statement using their smart device, and choose their preferred method of payment.
Think about how your organization currently manages transactional documents. How many hours each business day do your employees spend preparing, printing, and then mailing statements? On top of that, how much time do they spend collecting on payment for services that have been rendered? If your costs are high, then it’s time to consider our intelligent statement solution or intelliStatement®.
Invoices can be very effective marketing and promotional pieces for small or large businesses. You may want to communicate offers to customers, or let them know their lease is soon expiring.... an invoice is the perfect place to offer these types of incentives. Does your staff have time or the resources to create these marketing campaigns, or is your staff spending numerous hours on manual tasks such as creating invoices, printing and emailing/mailing. Some ERPs give you the capability to generate invoices, but lack the customization that you desire...
Create a more effective patient payment program by improving communications around patients’ medical statements and offering a variety of payment options. Medical facilities often receive feedback from their patients and adapt to meet their needs. In turn, Etactics listens to these requested changes and adapts to meet the facility’s needs. To do this requires a partner that understands customer service and can make changes quickly – and that’s exactly what Etactics does. The value of the Etactics solutions goes beyond improving cash flow.
Like most businesses, we attend a series of conferences and tradeshows throughout the year and network with the attendees at the same events. Our partners or the hosts of the conference will send out an “attendee list” with names, addresses, companies, etc.... but usually these lists never include an email address (if only it was that easy!). We decided to try something new... send a postcard in lieu of an email inviting registered attendees to visit us at our booth during the convention! Yes, a thick piece of paper you receive in the mail... that you don’t even have to open!