We are pleased to announce a new partnership as EncounterWorks' preferred clearinghouse. We look forward to working with their clients and place a special emphasis on the customer service we provide for them. Furthermore, current EncounterWorks clients can look forward to a plethora of new features that make it easier than ever to send and receive claims.
We are very pleased to have the opportunity to offer our services to clients of EncounterWorks. EncounterWorks and Etactics share a common goal to provide high value based on a superior customer experience at an extremely affordable cost structure - Joe Ferrara, Etactics' Vice President of EDI
Etactics’ clearinghouse will provide the following services to EncounterWorks clients:
- At least 97% clean claim rate.
- Access to Etactics’ support team of highly skilled product specialists and industry experts who’s common mission is addressing all customer issues in a prompt and thorough manner.
- Existing EncounterWorks clients will have the option to move to Etactics’ clearinghouse.
- Etactics will roll out a new feature that allows EncounterWorks’ clients to send claims instantly from within the EncounterWorks.