Are You Considering Outsourcing Your Print Mail Services?

So You’re Starting to Consider Outsourcing….
When a company or a group is first deciding whether to outsource or not, they face the challenge of losing control of a process in-house. The benefit for insourcing is keeping control within your business. However, it may be to the business’s benefit to pass the project on to another skilled vendor. Keeping control by insourcing has its downsides; you may need to increase your staffing and resources which may cost you more in the long run. Your management team may have to spend time managing these insourced projects and personnel rather than focusing on core business activities. If you are considering outsourcing, it is important to maintain communication with your vendor. It is important to pick a vendor that is transparent and will mitigate risk. Taking the first steps in outsourcing can be time consuming, but will more beneficial in the long run by increasing efficiency and economies of scale.

When Do I Outsource?
When the company and current employees are unable to manage the day-to-day business and build the business satisfactory, it may be time to consider outsourcing. There is no ‘right’ time, but rather than a realization that tasks could be outsourced to reduce time, labor, and generate revenue. By outsourcing the day to day back-office tasks, the business has more time to focus on generating income and providing better customer service. Outsourcing strategies are often viewed as reserved for big businesses, but technology has made it a more accessible tool for all company sizes. Outsourcing has made a powerful impact on growth, productivity, and bottom lines.

Is Print and Mail Services Dying or Already Dead?
No, far from dead, with developing technology, it has been optimized and given new life. Needless to say, the internet and being able to share data has changed everything. Businesses today are still watching patterns to evolve best practices associated with how their customers will choose to receive and review information. As technology develops, there will be a definite role for electronic communications. This includes email, texts, web-based documents and PDFS. With the rise of email and social platforms, many leap to the conclusion that print and direct mail is “dead.” According to an international communications research survey, most consumers (73%) actually prefer mail over other communication methods.


Outsourcing Your Printing and Mailing Services

Outsourcing your statements and invoices can bring many benefits to your business:

  • Clear and professional statements and invoices mean better communication with customers. By creating invoices/statements that are easy to understand, it will increase the chance they pay their bill – or call your business with questions and concerns.
  • If you do your printing and mailing in house, you must keep and store bulk envelopes, paper, stamps and other supplies. This creates more expenses and another item to order and track. If you outsource, you do not have to worry about purchasing supplies, sorting the supplies, or ordering the stock.
  • When you outsource to a vendor that is skilled, they have a quicker turnaround time. With the correct technology and skills, the process can be completed quicker, resulting in quicker payments.
  • Outsourcing your printing and mail process allows for your employees to remain focused on important tasks. These tasks, increase profits and reduce labor. Generally, the process is labor intensive and can lead to reduced return on investment.

Etactics, Inc. has been providing customization to statements and invoices geared towards increasing your collections while lowering your costs. To learn more about Etactics’ statement/invoice solutions please email or leave a comment and we will reach out to you.