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Other Patient Communications

- Appointment Readers
- Recall
- Test Results

Information that your system generates for patient recall, appointment reminders and test results can be uploaded in virtually any readable format to our secure web site. All files are 128-bit encrypted to comply with HIPAA requirements to protect private health information.

We merge the information in your file with all the information that your patient needs to know - including maps, directions and instructions. Bilingual formats are available to meet the needs of Low English Proficiency patients.

We will mail a letter directly to your patient. Patient recalls are not only good medicine; they can also improve your bottom line. Appointment reminders can help assure that patients are properly prepared and arrive when they are scheduled. Results reports fulfill mandated requirements for written communications and can reach patients who are inaccessible by telephone.

You can also elect to use our Automated Appointment Reminder or Recall Phone Call service. These activities can be completed in a fraction of the time and expense it takes to manually place these calls. These messages can be tailored to handle multiple patient demographics with customized script formats for automated delivery.
 

Overview
Patient Payment Program
Cover letters
Statements
 > Full Variable Digital Color
Custom Backers
Bilingual Billing
Electronic Bill Pay & Presentment
 > ConnectPlus
eView
eApprove
Coupon Books
Other Patient Communications
> Appointment Readers
> Recall
> Test Results
Return Mail - eCorrect
 > NCOALink
 > Real Time Address Correction
Collection Interfaces
> Third Party Letters
> Automated Phone Call Follow-up (IVR)



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