eView - Improve Customer Service

No matter how well-designed the billing communication, the patient sometimes requires assistance from customer service. Our free eView service gives customer support the ability to clarify billing issues, reduce disputes and improve collections by viewing the same letters and statements the caller is holding.

• Provide 24/7 viewing and retrieval of statements, invoices
  and/or letters
• Improve efficiency by providing instant response to
  customer questions
• No file maintenance or on-site storage required
• Access through secure, HIPAA-compliant Member Area of Etactics
  ' web site
• Retrieve, view and/or print all variable pages in the statement set including cover letters, the statement and any continuation pages
• PDF images are compact and take only seconds to display
• Zoom in or view entire page
• Download Adobe Reader for free from the internet
• Install Adobe Reader on any PC for free
• Share documents easily with anyone with no additional expenses

. . .it's all about getting paid!