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Electronic Bill Pay & Presentment ConnectPlus

The Patient Friendly Billing task force's research shows that patients want to be able to pay their bills online. Also a new study by Deloitte Healthcare in 2008 showed that 55% of consumers want to communicate with their physician online. Our ConnectPlus portal allows them to do that and much more:

  • E-delivery of statements
  • Pay by check, credit or debit card
  • Change address information
  • Enter or correct insurance information
  • Enter comments that help resolve accounts
  • View your financial policy and/or refer to Frequently Asked Questions
  • View a glossary that helps them understand commonly used terms and jargon
  • View, print or download PDF images of their bill
  • Manage their own interface

All capabilities described above are configurable according to your preferences. Patients are provided a user name and password on their patient statements or can determine their own password for e-delivered statements. Access to the secure payment portal can be through a link on your web site or directly from the payment portal's website.

"Go Green" with Etactics! This initiative saves the environment and your company time, money and the resources that come with managing a paper invoice system. ConnectPlus is your "Green Solution" for patient billing.

Overview
Patient Payment Program
Cover letters
Statements
 > Full Variable Digital Color
Custom Backers
Bilingual Billing
Electronic Bill Pay & Presentment
 > ConnectPlus
eView
eApprove
Coupon Books
Other Patient Communications
> Appointment Readers
> Recall
> Test Results
Return Mail - eCorrect
 > NCOALink
 > Real Time Address Correction
Collection Interfaces
> Third Party Letters
> Automated Phone Call Follow-up (IVR)



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